- General provisions
- Your computer does not meet the minimum game purchased requirements.
- The game purchased does not meet your satisfaction.
- The game purchased with the use of proxy server.
- The game activation key (including any bonus) has not been disclosed to you by email or web page.
- The game has not been activated or downloaded (including keyless redemption).
- The time of your request for refunds no more than 7 days from the time of purchase.